“WHEN THE GOING GETS TOUGH, THE TOUGH GET GOING - OR DO THEY?”

CRITICAL INCIDENT TRAINING FOR SUPERVISORS/MANAGERS

Why did this incident occur on my shift? What should I do? Should I send the others back to work? Should I tell them to just put it out of their mind? Should I get a doctor? HELL, I’M NOT TRAINED FOR THIS!

Who would benefit?
Managers & supervisors who want to understand practical & emotional support strategies to assist employees in their time of need & minimize the risks in the management of a critical incident

Outcomes
- Understand the personal, emotional, fiscal & legal implications in the management of a critical incident
- Understand the types of critical incidents & their impact on people & organizations
- Develop protocols & skills in critical incident management

Duration
3 hours